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Privacy and Policy AW8

We (the “Site,” “we,” or “us”) at Acewin8 (AW8) online casino and our affiliates respect your privacy. We are committed to protecting the information collected from our users (“user” or “you”). We work and are fully licensed under the gambling laws of Malaysia.

This Privacy Policy is created to inform you of our compliance when it comes to the collection, management, and use of your data through our website. The information here regards casino games and the gambling industry in Malaysia (also, our “services).

You must read the Privacy Policy carefully and apply the information in every decision. Every user has a right to complain to their respective data protection authority. However, we encourage you to contact us in case of any concerns.

What Are the Legal Terms in Malaysia When It Comes to Online Gambling?

Technically, online gambling is not legal in Malaysia. While hosting an internet gambling operation may be illegal, there are no clear laws stating whether patronizing a gambling website is illegal.

The laws were written many years ago before online gambling became a thing. It does not specifically mention acts of online wagering.
Online gambling is, therefore, mostly overlooked if not tolerated. This is why many Malaysia use the internet to place bets. Many international online casinos host customers from Malaysia. They can even process deposits and withdrawals.

As a predominantly Muslim country, any online and offline form of gambling is considered illegal. Three major frameworks (Betting Act 1953, Common Gaming Houses Act 1953, Sharia Law) dictate gaming laws in this country, with the Betting Act 1953 dominating. Also, civil contract laws declare null and void any agreements made as wagering or gambling.

If you want to bet, use a duly licensed gambling site. Any activity on an illegal site can attract a heavy penalty. Foreign sites licensed outside Malaysia operate here, as long as they are licensed.

What Information Do We Collect?

We collect un-identifiable and non-identifiable information about the users. The data is presented or gathered through the user of our services and any interaction with our site. The non-personal information (information collected when a user interacts with our site) does not give us your identity.

We collect technical information to help us offer a better user experience. Such information can come from your computer or through third-party analytical cookies. This information includes software and hardware data, covering the type of browser and operating system, language preferences, access times, domain name, and much more.

We also collect data on how you interact with our services. This information (like viewed pages, time spent on certain pages, games played, action, and more) is collected for research and analytics.

We collect personal data – information that identifies the user. We use such aggregated information in a manner not subject to restriction under this Privacy Policy.

The other type of information we collect is individually identifiable data. This is the information that identifies an individual (personal data). It may be collected when you sign up or subscribe to our newsletter.

Cookies

Cookies and other identifiable technologies or other ways of web analysis are part of the ways we use to gather, store and track specific information concerning your visit and interaction with our services.

A cookie is a piece of information stored on our device. It contains information on your access to our services. We may use the cookies with our trusted partners for different reasons. 

They include allowing the user to activate certain features, remember your preference, and improve your interaction with our site.

We Use:

Session cookies: These cookies allow us to remember your actions in a browser session.

Persistent cookies: They remain in your computer for a specified period.

Performance cookies: Cookies that collect information on your use and navigation of the site.

Targeting cookies: Also called advertising cookies, they are used in delivering relevant adverts.

How We Use the Information We Collect

We respect your privacy and are dedicated to your security. Thus, we only use personal data as per the law. We may use the data to:

  • Provide better services, including sharing and posting User content, following other users on their content, and more.
  • Communicate with the user and respond to their query on any information on the site.
  • Offer support and troubleshooting services
  • Develop our business and create a better strategy
  • Offer you information related to user membership within an area.

Data Security

We have put in place all necessary measures to prevent accidental loss of personal data or its use in ways not authorized, altered, or disclosed. Personal data is also limited to employees, agents, contractors, and other third parties affiliated with our business. We monitor carefully how the information is used to ensure confidentiality.

Your Legal Rights

Under specific circumstances, a user has rights under data protection regulations to their personal data. You can:

  • Request access to confidential information
  • Request the data to be corrected
  • Requested transferring of personal information
  • Object to any process
  • Request restriction to the data
  • Request a withdrawal consent

Contact us with any questions or concerns. Our team is always ready to respond.

AW8 is one of Malaysia's largest online betting agencies, offering customers Malaysia's top brand Sportsbook, Casino, Lotteries, and Games. We are the official agent for many major Asian gambling brands, including Toptrend Gaming, Spade Gaming, Asian Gaming, Playtech, Pragmatic Play, CMD368, 918kiss, Evolution Gaming, and Micro Gaming. We offer a range of ways for customers to deposit and withdraw when they win, including Help2Pay, Eiziepays, and Paytrust.

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